Frequently Asked Questions 

FAQ

About Santé

What is Santé?

Located in Calgary, Santé Dry Bottle Shop is Alberta's first dedicated non-alcoholic bottle shop. We sell non-alcoholic beer, wine, spirits, ready-to-drink cocktails, cider, and functional drinks, in store at Crossroads Market in Calgary and online at drinksante.ca.

We started with a simple frustration, that good non-alcoholic drinks were hard to find in Calgary, and usually it meant a trip to the liquor store. We did not think that should be the case, so we opened a store to change all that. The full story is on our About Us page.

Santé (sahn-TAY) means "health" in French, and is a common way to say "cheers", along with 
“À votre santé”, which means "to your health".

What does Santé Dry Bottle Shop Sell?

We curate and sell a range of non-alcoholic drinks across every category:

Everything in our store is tasted before it earns a spot on the shelf, and many cannot be found elsewhere in Calgary.

I am new to non-alcoholic drinks, where should I start?

There are three easy ways to start with non-alcoholic drinks:

  • Try a Discovery Box. Our beer, wine, and cocktail non-alcoholic Discovery Boxes are a selection of some of our best selling and favourite drinks in each category.
  • Check our Best Sellers. These are drinks that are a staple on our shelf, and at home.
  • Stop in at the store! Visit us at Crossroads Market, or send us a message with what you usually like to drink, and we can point you to a few new drinks to try.

The Drinks

Do any of your products contain alcohol?

Everything we carry at Santé Dry Bottle Shop is non-alcoholic, which means it contains 0.5% Alcohol-by-Volume (ABV), or less. More than half of our products are alcohol-free, meaning 0.0% ABV. The exact ABV in every drink is listed on it's product page, and our collections can be filtered by Alcohol-Free. Our post Alcohol-Free vs. Non-Alcoholic covers the difference in more detail. 

Can I become intoxicated from a 0.5% drink?

No.

A 355 mL can of 0.5% beer is about 1/10 of a standard drink, and the body will process the alcohol much faster than any can build up. You would need to drink TEN 0.5% beers in the same time as you would normally drink a 5.0% beer to feel anything close to the same effect. 

Trace alcohol at this level occurs naturally in many everyday foods such as ripe bananas, fruit juice, sourdough bread, soy sauce, and more. 

Who can drink a non-alcoholic drink?

Non-alcoholic drinks are for anyone who wants to have a good drink, but not alcohol.

Many consumers of non-alcoholic drinks also consume alcohol, they may just be taking a break for the night, the week, have an upcoming test, or any other reason. For whatever your reason, there is a good non-alcoholic drink.

Can I drink a non-alcoholic beer if I am under 18?

As many of our drinks replicate the flavours and experience of a traditional drink with alcohol, our drinks are not intended to be consumed by anyone under the age of 18.

Can I have non-alcoholic drinks if I am pregnant, breastfeeding, or on medication?

Everything we carry is non-alcoholic, and contain 0.5% ABV or less. If you are unsure if you can consume drinks that contain up to 0.5% ABV, please consult your doctor, and share the product in question with them. 

Half of our collection is alcohol-free which is 0.0% ABV.

Some of our functional drinks contain adaptogens and nootropics. These are considered supplements, and you should consult your doctor before consuming. We list all ingredients in a drink on every product page.

Do non-alcoholic drinks taste like alcohol?

Some come very close to tasting like a traditional drink, while others don't taste anything like it on purpose!

Non-alcoholic beer is enjoyed by a wide variety of people for it's familiar flavour, and less calories.

Non-alcoholic wine has come a long way and is no longer just juice. While you probably won't trick someone into thinking it is traditional wine, you can pick up specific flavours and aromas that give you the full wine experience.

We also have a range of non-alcoholic wine alternatives, such as sparkling tea, which do not resemble wine, but still provide a complex drink that are worth celebrating.

While, we have sampled every product we carry to guarantee a quality product, taste is personal, so please tell us what you are looking for so we can suggest a perfect pairing!

What are functional drinks?

Functional drinks have added ingredients such as adaptogens or nootropics. Every product page has a list of specific ingredients.

  • Adaptogens are plants and mushrooms (like ashwagandha, rhodiola, or reishi) traditionally taken to help your body handle stress and stay balanced. Think “calm and resilient.”
  • Nootropics are substances traditionally used to boost brain function, such as focus, memory, or mental energy. Examples include L-theanine, caffeine, and lion’s mane. Think “sharp and focused.”

Research behind many of these claims is still limited or mixed, so effects vary a lot by ingredient and dose.

How should I store my non-alcoholic drinks, and how long do they last once opened?

Unopened, store them like you would any other food product; somewhere cool and out of direct sunlight, and never in the freezer. Once opened, store in the fridge for best results. Alcohol is a preservative, so non-alcoholic drinks will have a shorter shelf life once opening. 

  • Beer and cocktails: consume immediately
  • Wine: store in fridge when opened and consume within 2-3 days
  • Spirits: vary by brand and product, check the label for more information

As non-alcoholic drinks are a food product, they will usually be stamped with a Best Before date. Keep in mind this is not an expiry date. Do not hesitate to contact us if you have questions about a specific product.

At the Store

Where is Santé Dry Bottle Shop, what are your hours?

We are located inside Crossroads Market located at 1235 26 Ave SE, Calgary AB, T2G 1R7. Enter through the main entrance then hang a right and you should see us. Cant find us? Ask any vendor and they will likely be able to point you in the right direction. 

We are open Friday, Saturday and Sunday from 9:00am to 5:00pm. We are closed Monday thru Thursday.

Find directions and more information on our Visit Us page.

Can I taste anything before I buy?

We host free in-store tastings on select dates, which is listed on our Events page.

Tell us what you normally like to drink, and what you have tried before, and we will do our best to pair you with a new favourite!

Shipping & Delivery

Do you offer delivery in Calgary?

We offer local delivery in Calgary for $10.00, and free on orders over $150. Our delivery days are usually Friday, Saturday, Sunday, and Monday, between 12:00pm and 8:00pm. We offer next day delivery; order by 5:00pm and your order will be delivered the next available delivery day. 

Non-alcoholic drinks should be brought indoors promptly to ensure they do not freeze in winter temperatures. 

If you need delivery on a specific date, please reach out to us and we are happy to help where we can.

Do you ship across Canada?

We ship across Canada, weather permiting. We do not ship during winter conditions.

Shipping rates are calculated at checkout based on the weight of the order and the destination. Orders are processed every Sunday and ship the next business day. An order placed mid-week will usually still be packed and processed on Sunday. We do not to ship to PO boxes. 

Why do you stop shipping in winter?

Unfortunately non-alcoholic drinks freeze! Alcohol is a preservative and will slow the freezing process, or stop it completely. Have you ever stuck a bottle of gin in the freezer? Don't do that with non-alcoholic gin!

We stop shipping orders when overnight lows are below 0°C to reduce the risk of damage to your order. You can still order for local delivery in Calgary as normal in the winter.

My order arrived damaged, or I received the wrong item. What should I do?

Please inspect your order upon arrival. If your order arrives damaged or you receive the wrong item, contact us within 48 hours of delivery at info@drinksante.ca and include photos.

Orders

Can I make a return or exchange?

No. As our products are consumable, all items are considered final sale, including sale items and gift cards. Taste is personal so we cannot offer returns or exchanges based on flavour preference. If you have any questions before purchasing, we are always happy to help match you with something we think you will enjoy.

Can I change or cancel my order after placing it?

Please email us at info@drinksante.ca as soon as possible and include your order number. If your order has not yet been processed we most likely adjust the order, change the address, or cancel the order if needed. Once an order has shipped we can no longer make adjustments and you will need to reach out to the carrier with your tracking information for any adjustments. 

Please double check your address is correct when ordering.

Gifts

Can you supply corporate events or weddings?

For corporate gifts, weddings, and parties, let us know the non-alcoholic drinks you have in mind, and we can put together a selection of non-alcoholic drinks that everyone can enjoy!

Contact us at info@drinksante.ca.

Do you donate products or sponsor events?

Usually no. We are a small boutique store and are unable to take on the cost of donations.

Do you sell gift cards?

We sell both digital and physical gift cards. All gift cards are final sale and cannot be refunded or replaced if lost or stolen.